MHA - Governance & Integrity

GOVERNANCE

The Malaysian Hospitality Association (MHA) is registered in Malaysia and governed in accordance with its Memorandum and Articles of Association, together with its relevant By-Laws, which collectively define the Association’s governance framework and operating principles.

The Articles of Association establish the constitutional rules of MHA, outlining its structure, governance, and mode of operation. These include the definition of membership, the formation, roles, and authority of the Governing Council/Board, and the overall organisation and representation of members.

The By-Laws provide further clarity and guidance, detailing membership categories and progression, branch and committee structures, standards of professional conduct, and the disciplinary processes applicable in the event of any breach of the Association’s code of ethics. Together, these instruments ensure transparency, accountability, and the highest standards of professional integrity across MHA.

MHA Integrity Statement

The Malaysian Hospitality Association (MHA) is founded on uncompromising integrity, professionalism, and accountability. We uphold the highest ethical standards in all our actions, decisions, and relationships, ensuring transparency, fairness, and trust across the hospitality industry.

MHA is committed to acting responsibly and independently, free from improper influence, conflicts of interest, or personal gain. We hold ourselves, our leadership, members, partners, and representatives to clear standards of conduct, professionalism, and respect. Every program, certification, and initiative delivered under MHA is governed by honesty, credibility, and industry relevance.

Integrity at MHA means doing what is right—consistently, responsibly, and without compromise. It is the foundation of our governance, the credibility of our certifications, and the trust placed in us by industry stakeholders, institutions, and the communities we serve.